Customer Service At A Grocery Store In Arizona
by Johnnie Doe
I am a grandma really working at this grocery store in a courtesy clerk situation for a number of years; almost 19 years. Lately the new managers are getting younger and more and more bullying types.
They tend to give me the toughest schedule(s) and also let me do the carts when it is the hottest time of the day. Yesterday I had a privilege (or an incident) where after doing the grocery carts for an hour in 105 degrees, I just came to store to take a break and go to bathroom, my manager(s) instead bullyingly tells me to go out again in getting the carts when these two managers are just chit chatting and laughing at me. I said no I am going to take a 5 minute break.
At this point the younger manager comes very close to me and said that If you cannot do it right now, you should go home and quit this job, I was insulted and punched out and left the store right away. These both guys started laughing and I was humiliated in front of my customers and my co-workers.
I know that now workplace has become very much strange but I work because I love my job and my other co-workers told me to let it go. I need help please guide me with your thoughts.