Bullying By Having Insufficiently Planned Procedures

(UK)

I work in a very a large organization. Over the past five years a huge number a new work procedures have been introduced, most of which have been poorly conceived and actually add no real value to the work we do. Most of them are completely meaningless.

As a supplementary corollary, there are those occasions, where the organisation has failed to define our proper relationship with our customers adequately, leaving many of us in a Limbo regarding these. This really irks our customers, but the organisation does not care. It is making huge and fat profits, and the work we do is way down the food chain for benefits from this anyway. We are bullied by our managers for failing to provide a service which they haven't defined properly: no bonus, no promotion, bad performance scores are the result.

Actually in the end, the company eventually will get its come-uppance but long after I have departed or shuffled off this mortal coil.